How to get the computer’s IP Address:

  1. select START
  2. select RUN
  3. type cmd and press Okay
  4. type ipconfig and press Enter


  1. select START
  2. select ALL PROGRAMS
  3. select ACCESSORIES
  4. select Command Prompt
  5. type ipconfig and press Enter


To view active programs and close frozen programs

  1. Press the CTRL + ALT + DEL keys simultaneously to view the Task Manager


  1. Right click on the taskbar at the bottom of the screen and select Task Manager

To close frozen (unresponsive programs) select the program (which will become highlighted in blue) and select END PROCESS


Reinstalling TightVNC

  1. right click the TightVNC icon  and select Open
  2. select RUN
  3. next
  4. I agree
  5. next
  6. next
  7. next
  8. Under Select Additional Tasks make sure all 4 boxes are checked
  9. next
  10. enter passwords   leave the “Skip this step,..” box unchecked
  11. select install
  12. next
  13. finish